VACANCIES AT VDT COMMUNICATIONS

We are a major broadband data communication service provider with POP in major cities across the country. As part of our rapid expansion plan, we require the following positions to be filled

HEAD: CUSTOMER CARE
The Successful Candidate Would

• Coordinate the activities of the customer care personnel to deliver superior service to the customers.

• Relate and liaise with customer to identify link problem complaints and make regular report to Head Operations for fixing,

• Management of the customer care unit to provide courteous and efficient fault resolution service to clients,

• Be responsible for maintaining high availability uptime of service support systems,
Qualifications:
Bachelors Degree in Engineering or other Analytical Sciences. 3-4 years cognate experience in a similar job function with telecom or ISP business

HEAD, HUMAN RESOURCES
Successful candidate would be

• Responsible for Human Resources policy initiation, implementation and Review

• Responsible for General Personnel administration as it relates to Recruitment, Promotion, Resignation, discipline, welfare leave and confirmation of appointment.
• Responsible for salary administration.

• Manage employee's performance and assessment towards the company's overall strategic goal

• Advise Management and staff on HR matters and labour Laws
Qualifications
Minimum of Bachelors Degree in Liberal art studies with a sociable outlook and flair for people management
Must have 3-4 years cognate experience in similar job function at comparable size organization.
Membership of relevant professional bodies would be an advantage

Interested and qualified candidate for any of the positions above should submit not more than a 2 page CV to jobs@vdtcomms.com before April 15, 2008
The mail title should be the position being applied for